Customer service and repairs
Disruptions are unpleasant and cause costs. This is why we work efficiently to solve the problem. In such a case, you should feel that you are in good hands with us.
You have a problem with your product?
Please contact us immediately. We would like to work on the solution as soon as possible. So you don't have to do without the product for long. For repairs outside the warranty period, we will provide you with a cost estimate. If required, we will make you an offer for a tenant rate system.
Is it a high-speed camera system?
In order to minimize possible malfunctions of your high-speed camera system, we also offer a maintenance subscription. This way you always have a well maintained and up-to-date system. In addition, you benefit from reduced rental conditions and spare part prices.
You can reach us during the business hours (8-12 o'clock and 13-17 o'clock) under:
+41 (0)44 855 51 50
CHROMOS Group AG